I have outlined these business terms that protect you (the client) and me (Wilson Design) in the course of our business relationship.
All orders are placed under these terms of business. No amendment to these terms of business or any other terms may be made unless expressly accepted by Stuart Wilson (Wilson Design) in writing.
Prices and payment terms
Quoted prices are only valid for 30 days. After which, they can only be used as a guide price and you will need to request a new quote.
Unless otherwise agreed, you must pay for your order within 30 days of the date of the invoice issue date.
If payment is late Wilson Design reserves the right to charge a compensatory fixed sum and statutory interest on the sum due in accordance with The Late Payment of Commercial debts Regulations.
Any typographical, omission or other error in any sales literature, quotation, list price, invoice or other information issued by Wilson Design can be subject to correction without any liability on the part of Wilson Design.
Copyright and ownership
Wilson Design will retain ownership of all copyrights to design work until the design work is invoiced and paid in full. Once paid copyright will automatically be transferred for the final approved design, for all concepts and development work Wilson Design will retain ownership.
Unless otherwise agreed, Wilson Design retains the right of usage for designs for self promotion (on my website, portfolio and promotional / marketing purposes).
No warranty is given by Wilson Design that the Goods do not infringe any trademarks, registered designs or other industrial rights. Wilson Design can not be held responsible for any damages, or costs as a result of work done in accordance with your specification which involves the infringement of any patent or registered design.
Print Services
Once an order / quote is accepted you will receive a proof of the proposed artwork to be printed for approval – This proof may be sent electronically. Once the proof is received it is your responsibility to check thoroughly. Wilson Design is not responsible for the final product in the following scenarios:
- When incorrect artwork is supplied by customer
- Failure to spot spelling, grammar or visual errors in the artwork proof
- When incorrect size / print specification is supplied
Once you have checked the proof, if you are happy to proceed, it is your responsibility to notify Wilson Design by signing off by return email. If you fail to respond to the proof, you are still liable to pay for the design work. Once acceptance of the proof is received, this is taken as confirmation of order, and production will begin.
Wilson Design assumes no responsibility for any of the content you provide for printing. All the artwork / content you provide must be legally owned by you or by a consenting third party.
Unless samples or physical proofs have been requested, Wilson Design is not responsible for the finished product not reaching expectations in terms of colour or thickness / feel of chosen stock.
Digital files
Wilson Design can not be held responsible for any loss or damage to digital files or final artwork files. Customers are able to request copies of any files produced once all invoices are paid in full.
Timeframes
Any timeframes indicated in sales literature or quotations for print or design services are estimates only. While every effort is made to ensure these timeframes are met, Wilson Design cannot be held responsible for costs that you may incur if your project is delayed / late.
Cancellation
Once a print order is accepted and you have signed off your artwork proof cancellation is not permitted. At this stage, the print service will be “In Production”. Therefore cancellation will result in your full liability for quoted print costs.
Once a design quote has been accepted and the initial payment schedule agreed / deposit paid the service is considered “In Production”. At this stage should you chose to cancel the service you must notify Wilson Design in writing. You will not be eligible for a refund of any payments made and will be liable to pay for any works completed before your request to cancel was received.
Privacy
Please see my Privacy Policy